Onboarding for New Residents
Welcome to residency!
Residency is an adventure, and you are fortunate to be embarking on this new phase of your life in beautiful Northern Ontario. If you are not from here, we trust you will feel at home quickly as people across the North will welcome and appreciate you.
We are looking forward to meeting you and are delighted that you have chosen Northern Ontario for this crucial stage of your education. We are here to help you achieve your goals during your residency.
NOSM University is Canada’s first independent medical university and one of the greatest education and physician workforce strategy success stories of Northern Ontario. More than just a medical university, it was purposely built to address the health needs of the region. You are part of this groundbreaking history by being a part of this NOSM University residency class.
As you begin your residency, which will offer unique and diverse learning experiences across the North, I encourage you to be ambitious and self-directed so you can make the most of every clinical encounter and conversation with your preceptors to hone your clinical skills and knowledge.
This page will provide you with links to the critical information you’ll want to reference during your start of residency here at NOSM University. If you have any questions during your residency and can’t find the answer here, don’t forget to check out our FAQ page or contact firstname.lastname@example.org.
Dr. Rob Anderson
Postgraduate Medical Education and Health Sciences Programs
Welcoming Resident Doctors to NOSM University- Dr. Sarita Verma
The PGME Office: Support throughout your training
During your residency training, we encourage you to reach out to email@example.com with questions related to:
Resident Representative Leadership Opportunities on Committees and Boards
Getting general assistance in navigating PGME or NOSM University- We are here to help!
Resident Wellness & NOSM Learner Support Services
Welcome! The Postgraduate Medical Education Wellness Program (Resident Wellness | NOSM) offers you support and can assist with your wellness needs. The mission of the Program is to assist our residents in achieving the knowledge and skills to develop healthy and productive professional identities during this important transitional time.
Mr. Scott Fisher is the Wellness Senior Learner Affairs Officer (LAO) firstname.lastname@example.org. He provides residents support and is available to you for confidential advice, for coaching, accommodations, and can help support your wellness issues by finding and coordinating health resources. He also can arrange a referral to the NOSM Clinical Psychologist if needed.
Dr. Diane Whitney is the Assistant Dean, resident Affairs (ADRA) email@example.com. She is available to you for confidential advice, for coaching and can help support your wellness issues. She can arrange a referral to a clinical psychologist and suggest other wellness resources as needed. The ADRA provides direct support to our residents, represents the wellness interests of all residents and NOSM U residency programs which includes providing education, consultation and support to faculty and administrators.
Ms. Jaimy Kiiskila is the coordinator for Resident Affairs & PGME Office firstname.lastname@example.org, she provides the LAO and ADRA support and can assist you with finding and coordinating health resources.
Are you seeking a primary care physician during your residency training?
Taking care of yourself is important. At the start of each academic year, we refresh our list of Northern Physicians who have agreed to take on residents as patients. You can email Mr. Fisher at email@example.com or use the Well App to request the list at any time during the year.
NOSM Learner Support Services
Mr. Fisher, as the Senior Learner Affairs Officer (LAO), is part of NOSM University’s Learner Support Services Office Learner Support Services | NOSM. This operates in consultation with the academic program but is a confidential service for individual learners, at arm’s length from academics. Learner Support Services (LSS) offers services and support which assist learners academically and personally. It also has a primary role in learner wellness. We support learners by being accessible and responsive. Learner Support Services works with faculty and administration to facilitate a positive learning environment based on mutual respect. LSS can also assist with accommodation requests Learner Accommodations and Accessibility Services | NOSM and provide support to Learners who feel they have been subject to mistreatment Mistreatment | culture.nosm.ca.
NOSM U Well App
The Wellness App “NOSM U Well” is free to download (NOSM U Well – App Download (apparmor.com)), with features to support wellness. Some examples of what the App offers are: arrange a cab, emergency information, COVID-19 update links, wellness calendar, PARO-OTH Collective Agreement, links to important policies, housing safety, wellness resources, travel safety, post-call taxi reimbursement, and an option for you to self refer to the NOSM U Clinical Psychologist.
The Wellness Program supports the PGY1CC Wellness Curriculum by offering sessions on Fatigue Risk Management, resiliency, burnout, and strategies for managing stress.
We encourage any resident experiencing academic or occupational distress to reach out given that wellness issues are often interconnected.
Expense Reimbursement Submission
The NOSM University Finance unit (Accounts Payable) is responsible for reimbursing expenses incurred by Residents throughout the course of their academic year. These expenses can include such things as travel, professional development expenses or other expenses deemed eligible by the program. Items related to employment (wages, benefits, etc.) are handled through the NOSM University Payroll unit and not through the NOSM Finance/Accounts Payable unit.
Eligible expenses must be submitted electronically using NOSM’s electronic expense reimbursement platform. This is accessed via MyNOSM and using your assigned NOSM login credentials.
A reimbursement requirements tips guide has been created to further assist residents in navigating expense reimbursement.
Submissions for expenses must be in accordance with NOSM University policies and program specific guidelines.
**NOTE: As this is an electronic process, you are responsible to maintain your original receipts for a
period of 24 months from submission. Please ensure you keep these documents safely stored in the
event they are required for audit purposes.**
Submissions should be done in a timely fashion, and payment can be expected within approximately
10 business days from receipt in Finance.
Please provide electronic banking information to Finance to receive direct deposit of your reimbursements.
Another helpful resource has been developed by resident representatives on the NOSM U PGME Budget Subcommittee which provides an overview of all available funding and the ways in which to access it:
Scheduling Rotations, Electives, Leaves & Housing: The PaNDa Platform
PGME Scheduling Tips: Using the PaNDA scheduling system
This guide features information and tips on how to access and use PaNDa, NOSM’s all-in-one platform for scheduling rotations, electives, leaves of absence and housing. Included in this tips sheet is the process of changing scheduled rotations.
Download the PaNDA Scheduling tip sheet
Before Your First Day
When residents are performing a rotation in a new community, they should be in contact with the site, hospital, or Community Coordinator in that area, in advance of their rotation. They need to gather information regarding hospital orientation, parking cards, photocopying, access codes, library hours and access, and computer provision, etc. It is also important that before the start of a rotation residents contact their preceptor to introduce him or herself, and discuss the expectations, goals, and objectives for the rotation. Contact information can be found in PaNDA, or in the rotation reminder notifications.
Rotation Information and Reminder Notifications
Resident rotation and housing information can be found on the Pan Northern Database (PaNDa) website. In PaNDa, you will find any confirmed, pending changes or requested rotations, community and site-specific information, preceptor information and assignments. Rotation Goals and Objectives are all available online. Please note that you will receive rotation reminder e-mails 4 weeks before the start of each rotation. This e-mail will include the rotation type, dates, location, and preceptor contact information for your next rotation. Please review these e-mails and notify your program coordinator as soon as possible regarding any errors.
Scheduling and Rotation Changes
The clinical rotation schedules have been constructed based on feedback from resident planning surveys, program direction, and preceptor availability across all programs. Residents must submit a Learner Change Request Form for any rotation change. Prior to the completion of the form, residents must be released from the approved preceptor. The completed form must be submitted to your program coordinator a minimum of 12 weeks prior to the start of the scheduled rotations. If the requested rotation is not secured within 8 weeks of the rotation, the original rotation will stand.
Scheduling of Electives
In choosing an elective within NOSM University’s geographical region, funding for mileage, preceptor stipend and housing will be covered by the Northern Electives’ Program. Please note that funding for travel and accommodations is only available for electives of four weeks or greater (these may be subdivided as two and two weeks, but must total a minimum of four weeks within the same community, in order to access this funding). A complete Elective Application must be submitted through the online application process found on PaNDa no less than eight weeks prior to the anticipated elective start date. Residents will need to login to PaNDa to access the elective application forms (Please refer to the PaNDa: Learner Electives Application Handbook).
If residents choose to do an elective outside of NOSM University’s geographical catchment area, an External Elective Request Form outlining the proposed elective should be submitted to their program coordinator at least eight weeks prior to the start of electives. This form must include a description of the proposed learning objectives for the elective with specific reference to how the elective will meet the resident’s own learning needs. No funding is available for mileage, preceptor stipend, or accommodations for electives outside of NOSM University’s geographical catchment area.
Housing is provided to residents for all CORE rotations outside of their home base and for elective rotations in Northern Ontario up to a maximum of six blocks per academic year. Housing may be provided for elective rotations in the communities of Ottawa if NOSM University housing is available. Availability can only be confirmed 60 days prior to the start of the rotation. Residents are asked to contact Housing at 60 days prior to the start of their rotation to see if NOSM University housing is available. More information on housing can be found on the NOSM University Housing Website.
NOSM University Payroll Quick Facts
- Payroll is issued by direct deposit.
- Semi-monthly Pay (1st-15th of the month deposited on the 15th, and 16th to the last day of month deposited on the last day of each month).
- If payday falls on a holiday or weekend, pay is deposited on the business day before.
- Deadlines for on call forms, changes or submissions is 10 working days prior to the pay date.
- Send inquiries or changes to Payroll by fax (705-671-3880) or email.
Pay Advices & T4 Slips (how to view online)
- Your pay advice (pay stub) is available online to view, save, or print.
- Instruction on how to view pay advices were emailed to you with your payroll documents and are available on MyNOSM with the following link: How to View your Pay Advice .
- Your T4 Slip will be available electronically by the end of February each year. You can access your T4 through the Self-Service (WebAdvisor) on MyNOSM. Notice is also sent in The Script when they are ready.
Resident On Call Claims – Electronic Submission
- Link located on the NOSM University Website under MyNOSM, Learners. Resident On Call Claims
- Payment of on calls stipends are processed usually in the pay period following receipt.
- Don’t Miss the Deadline! As per the PARO/CAHO Collective Agreement, Call stipend claims must be submitted within 30 days following the end of the month in which the call was worked. Untimely call stipends will not be paid. Please note deadlines follow the calendar, and do not follow the block dates.
- All injuries must be reported to NOSM University within 24 hours.
- Complete the mandatory NOSM Injury/Incident Reporting Form and send to firstname.lastname@example.org
- Needlestick Injuries require an additional form to be completed.
- The NOSM University Injury/Incident Reporting Form is posted on the NOSM University Website with the following link: Reporting an Injury
Group Benefits (Mandatory Enrollment)
- Health and dental benefits through Manulife.
- Life insurance benefit through Sun Life Financial.
- Benefit details are available at www.myparo.ca
- Benefit booklet available on the NOSM University Website with the following link: Manulife Benefit Information
- Contact Number for Manulife 1-800-268-6195 (Plan number 86936 & Division 006).
Payroll Contact Information:
Email: email@example.com | Fax: 705-671-3880
To view PGME Policies and Guidelines, please visit our policies section.
If you have questions about the PGME registration process, please continue to work with firstname.lastname@example.org. Our staff are working at home but are still working hard to ensure you are credentialed and ready to start residency. Your continued attention to submission of documents and fees etc. helps us to help you.
For more information, please visit the PGME Registration Basics website.
PGME Assessment, Evaluation and Elentra Training Resources
NOSM University Elentra is a web-based platform accessible to residents and preceptors for the submission of clinical rotation evaluation and assessment forms. You will log into Elentra using your NOSM credentials (username/password).
Before attempting to navigate Elentra, we recommend that you start with our comprehensive training module. It is comprised of sets of instructions accompanied by short videos.
This space will be your ultimate guide for all things NOSM University Elentra. Here you will find links to our Elentra training modules, top Elentra FAQs, and tools to assist residents in meeting all of their program-specific assessment and evaluation requirements. This page is accessible once you have logged into your Elentra account.
Visit our NOSM University website for additional Elentra resources:
Evaluation and Assessment | NOSM
Your PGME Assessment and Evaluation coordinators can be contacted at: PGE.EvalandAssess@nosm.ca
Amanda Murray: Anesthesia; Internal Medicine; Psychiatry; PHPM; FPA
Julie Rendell: Surgical programs; Pediatrics; Family Medicine; EM; COE; Self-Directed
Health Sciences Library and Resources
Welcome to NOSM University’s Health Sciences Library! As a NOSM U Resident you have access to the library’s:
- Online resources
- Hardcopy resources
- Interlibrary loan service
- Equipment booking service including laptops, iPads, projectors, chargers etc.
- Search assistance
- Research & scholarly communications supports
- and more!
Online, you can reach us at email@example.com and our AskUs! chat service on our website.
See below for additional quick links from the library to get you started.
How to access resources off-campus
Location and staff information
Library registration and borrowing
Research and Graduate Studies
Welcome to Residency at NOSM University.
We at the Research and Graduate Studies Office are thrilled you chose NOSM U and are excited to work with you on any research projects you embark upon in the coming years. We know that residency can be a stressful and very busy time, and we want to let you know that our priority is to work with you, answer any questions and direct you to the right resources. To that end, The Research Office has created a webpage specifically for residents which has some useful documents and resources for you.
We also highly recommend subscribing to our biweekly research newsletter, Research Matters. If you have any questions, our email is firstname.lastname@example.org. Depending on the type of research you choose to do, we can help you with applications for grants, Research Ethics Board applications, reporting, and manuscript preparation. Additionally, NOSM University has opportunities for you to share your research findings.
In addition to Resident Research Days, each year NOSM U holds the Northern Health Research Conference (NHRC). We encourage all residents to send in abstracts, and NOSM U is committed to promoting resident research wherever we can. Undertaking research can be a daunting and sometimes intimidating enterprise, especially if you don’t have a lot of prior experience. Our team is committed to helping you each step of the way and wants you to know you aren’t alone.
Please feel free to reach out to us. Best of luck with your residency!
The Research and Graduate Studies Office Team
Office of Indigenous Affairs
Welcome to NOSM University, we look forward to meeting you!
Indigenous Affairs provides support to NOSM University learners, residents, staff, faculty, and community. The team provides a variety of unique services through facilitation of culturally relevant supports. The team works in partnership with communities and organizations across Northern Ontario to support learners, residents, staff, faculty and the greater NOSM University community to provide a positive, relevant, respectful, reciprocal, and responsible learning environment. which incorporates an Indigenous worldview.
955 Oliver Road
Thunder Bay, ON P7B 5E1
Admin.IA@nosm.ca 1- 807-766-7512
Additional resources can be found at Indigenous Medical Education
NOSM has developed several resources to help our residents through the impact of COVID-19.
Frequently Asked Questions for Residents
PARO Helpful Links
The PARO-OTH Collective Agreement:
Residents and COVID-19
General Council: NOSM
Ontario Medical Association
The Canadian Medical Association
The Canadian Medical Association unites medical students, residents and physicians who believe in a
better future of health. Together, we’re working to create a more sustainable, accessible health
system and a new culture of medicine that champions equity, diversity and inclusion. Watch our
orientation video or visit cma.ca to learn how you can get involved. For any questions, please contact
MD Financial Management Overview
MD Financial Management (MD) is the only national financial services firm dedicated exclusively to the financial well-being of Canada’s medical students, residents, physicians, and their families. Our Early Career Advisors and Specialists can help educate you on various topics related to personal and professional finance, as well as provide personalized support and advice. Our Early Career Education Specialist team is happy to offer you webinars, events, and additional resources to help you succeed along your financial journey.
Congratulations on beginning residency! With this exciting transition, you may notice a shift in your financial situation. Our website has a dedicated page for residents with articles, blogs, videos and podcasts that are packed with tips and information. Below are a few direct links to articles:
- Managing debt: What should a resident physician pay off first?
- Should I contribute to an RRSP or TFSA?
- Tax tips for resident physicians
- Investing is easy until it’s not: The benefits of a real-life advisor
- Congratulations- you’re now a resident!
- Do you want to know more about MD? Watch our MD Introduction Video
- Visit our MD Financial Management website for additional resources: https://mdm.ca/md-financial-management
If you have any questions, our Early Career Education Specialist team can be contacted at: ECS@md.ca