Remote Work

Information Technology

The NOSM Information Technology (IT) Unit provide essential technology equipment and data systems that support NOSM’s vision of Innovative Education and Research for a Healthier North.

NOSM IT Helpdesk

For technical assistance, you can access the NOSM Help Desk from Monday to Friday, 8:30 am – 4:30 pm. Eastern Time (excluding statutory holidays.)

Phone Email / Ticket In Person



Thunder Bay:


Toll-Free in Canada:

Then press 1, then 7


Create IT Ticket


Laurentian University
HSERC Building – Room 201

Thunder Bay

Lakehead University
ATAC – Building Room 6034

MyNOSM Password Management

Change Password Change your current password
Recover Password Recover a forgotten password
Update Recovery Profile Update your password management profile with information to recover a forgotten password

IT Training Resources

IT training resources are available online for NOSM Staff, Faculty and Learners who have access to the NOSM Sharepoint site.