Donate Now!

Information Technology

The NOSM Information Technology (IT) Unit provide essential technology equipment and data systems that support NOSM’s vision of Innovative Education and Research for a Healthier North.

NOSM IT Helpdesk

For technical assistance, you can access the NOSM Help Desk from Monday to Friday, 9:00 am – 4:00 pm. (excluding statutory holidays.)

Phone Email / Ticket In Person



Thunder Bay:


Toll-Free in Canada:

Then press 1, then 7



Laurentian University
HSERC Building – Room 201

Thunder Bay

Lakehead University
ATAC – Building Room 6032

Password Reset

Visit to update your password.

IT Training Resources

IT training resources are available online for NOSM Staff, Faculty and Learners who have access to the NOSM Sharepoint site.

Submit an IT Helpdesk Ticket