Kate Kearney, PGME Office Manager- kkearney@nosm.ca

Rebecca Maskevich, PGME Coordinator, Resident Affairs- pge.eab@nosm.ca

The Resident Wellness Program

The Resident Wellness Senior Learner Affairs Officer (LAO) and the Assistant Dean Resident Affairs (ADRA) are available to residents for coaching and brief advice pertaining to wellness issues. They can also help you locate and coordinate wellness resources. We encourage any resident experiencing academic or occupational distress to reach out given that wellness issues are often interconnected. Please visit Resident Wellness Program website.

Learner Support Services (LSS)
Senior Learner Affairs Officers (LAOs)
learnersupportservices@nosm.ca

Homewood Health Student Assistance Program (SAP)

All NOSM University learners will have access to the SAP services through Homewood Health. Homewood Health is known for its personal touch and exceptional level of clinical service delivery. The SAP program from Homewood Health will include several new services and will provide access to a full range of health and wellness services

Residents are encouraged to use the SAP at any time. To contact Homewood Health 24/7/365-day  you may call them at 1-800-663-1142 (EN) or 1-866-398-9505 (FR) or visit homeweb.ca and log into Member Services to access the SAP online services.

The Professional Association of Residents of Ontario (PARO)
Paro is your professional association responsible for negotiating and upholding your PARO-OTH Collective Agreement, as well as providing direct support services for its members.

PARO maintains a 24h helpline, which is a confidential support service for residents and their families. The toll-free number is accessible anywhere in Ontario.

PARO Help Line: 1-866-HELP-DOC (1-866-435-7362). Additional information can be found at www.myparo.ca/helpline.

The PARO website also includes wellness information, tips for thriving in residency and strategies for stress. These and other resources can be found here: www.myparo.ca.

Ontario Medical Association Physician Health Program (PHP)
The Ontario Medical Association Physician Health Program (PHP) provides a range of direct services to physicians, residents and medical students, as well as supportive services to family members.

The PHP provides confidential support for individuals who are struggling with substance use and mental health concerns, as well as with other behaviours that have a personal and professional impact. The PHP also offers support and education to physician leaders, hospitals, and other worksites; as well as to anyone else who is concerned about a loved one or colleague.

PHP support is responsive, helpful and knowledgeable about local resources. All PHP services are confidential, and residents are referred to appropriate services geared to caring for physicians in their own community, or one nearby if preferred.

The OMA Physician Health Program can be reached through their confidential line at: 1-800-851-6606 (Ontario only). Additional information is available online at php.oma.org.

Learner Mistreatment

NOSM University is committed to creating a climate of inclusiveness, responsiveness, understanding, and respect for the dignity and worth of every person in order to create the best possible environment for learning, working, and research.

To learn more about learner mistreatment, please visit Culture NOSM University website.

PGME Residency Program Directors seek the input of the Education Advisory Board (EAB) in the development of the remediation program. All remediation and probation plans, once completed, must be referred to the EAB for review and comment before being finalized for ratification by the Residency Program Committee.

The Residency Program represented by the Program Director or Site Director is expected to seek assistance from the EAB with the Remediation or Probation Plan and is encouraged to share Enhanced Learning Plans (ELPs) with the EAB for feedback.

Residents are given the opportunity to request an EAB Faculty member or a resident EAB member not be involved in the review of their remediation plan due to a Conflict of interest. Potential conflicts of interest could include, but are not limited to:

• Any close personal relationships with a resident under review with an EAB member.
• Clinical teacher or resident who is directly involved in a rotation/learning experience of concern.

The PGME Residency Programs are encouraged to reach out  for additional EAB assistance if needed.   We can provide support, offer guidance, and share resources to residency program staff, program directors, and site directors requesting guidance with creating and implementing effective individual educational/learning plans.

NOSM University PGME EAB Library Resources

The EAB Committee has compiled a repository of EAB focused articles and resources to assist  Residency Programs. We also encourage NOSM University staff, faculty, and learners to visit the NOSM U Library EAB resource page To access the website, please visit the EAB Library resource page to view some EAB specific articles.

If you would like any additional articles related to EAB added to our library website, page please email your article suggestions to pge.eab@nosm.ca.