Postgraduate Coordinator, Assessment and Evaluation Postuler en ligne!

The Postgraduate Coordinator, Assessment and Evaluation reports directly to the Manager, PGME Office and indirectly to the Program and Site Directors. This position performs complex administrative duties which support NOSM University’s medical residency training programs in Northern Ontario (Royal College Programs, and Family Medicine Programs including PGY3 Programs), assists the PGME Office in coordination, planning, information management, communication, and project development; and supports the overall PGME mandate in various cross-program initiatives This position acts as a liaison for all stakeholders of the program, including medical residents, faculty, academic teaching centers, internal stakeholders and community partners for all assessment and evaluation needs. It plays a key role in providing access to, and the aggregation of, assessment data and reporting tools for the purposes of program quality improvement initiatives, and resident progression and promotion.

This position is covered by the Terms and Conditions of the OPSEU Unit 677 Collective Agreement (Unit 2). A copy is available on the NOSM University website.

Responsabilités

Tasks may include but are not limited to the following:

• Responsible for the administration and coordination of program clinical and academic assessment and evaluation functions, including creation and distribution of assessment forms, assistance in aggregation and reporting of assessment information in collaboration with the Postgraduate Education Manager, Program and Site Directors, and the Postgraduate Office
• Actively contributes to development of programs of evaluation and assessment in collaboration with Postgraduate Coordinators, residency program committees and Instructional Designers
• Maintains administrative workflow by following processes, coordinating tasks within the process, and continuing the workflow to completion.
  Resolves administrative problems by analyzing information; identifying and communicating solutions to stakeholders.
• Works in collaboration with Instructional Designers, Elentra platform programmers and the NOSM U Technology Unit to review and support implementation of curriculum requirements and software applications that are required to carry out assessment processes, including proposing suggestions for improving functions.
• Maintains rapport with learners, clinical teachers, managers, and colleagues by arranging continuing contacts; researching and developing new services and methods; setting priorities; resolving problem situations.
• Stores and updates Unit databases with relevant information.
• Provides information by answering questions and requests from stakeholders.
• Maintains continuity of work operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs.
• Accomplishes unit and organization mission by creating reports and communicating results back to stakeholders.
• May take on responsibilities for the administration and coordination of program functions, including admission/recruitment, and resident support in collaboration with the Postgraduate Education Manager, Program and Site Directors, and the Postgraduate Medical Education Office.
• In collaboration with other internal and external stakeholders, may be responsible for supporting various PGME initiatives such as resident wellness, PGY1 core curriculum development and special population health initiatives (e.g. Francophone health, Indigenous health, global health, etc.)
• Develops and disseminates internal/external communication.  Drafts correspondence, prepares reports and relevant information for meetings, maintains databases, participates in events residency program committee meetings as required.
• Develops and maintains training materials to assist with staff, resident and faculty onboarding to the PGME relevant areas of the Elentra platform.
• Provides accurate, timely reports as required to the Postgraduate Office in order to meet reporting requirements for Ministry funding.
• Represents the program or Postgraduate Education team on various committees or at postgraduate activities as delegated.
• Coordinates the day-to-day activities of the support positions (e.g. Administrative Assistant, Student Assistant, Temporary Agency Help, etc.) assessment and evaluation team.
• Advises, assists, and provides guidance by assisting residents, suggesting policy or procedure changes to the Program Directors and/or Postgraduate Education Manager, or suggesting ways to increase organizational effectiveness through new initiatives. Ensures that process improvements are communicated to other Coordinators and PGME team members.
• Creates workflows for the assessment of multiple residents in multiple programs at multiple levels of training interacting with Program and Site Directors and Coordinators at partner universities and distributed sites to ensure program functionality.
• Performs other duties as assigned.

Qualifications

Éducation

• A University degree in a related discipline (education, healthcare, business administration) from a recognized university with Canadian accreditation or an equivalent combination of education and experience is required.

Connaissances, Compétences et Capacités

• A minimum of three (3) years of related experience in coordination of programs in an educational or healthcare setting.
• An understanding of the postgraduate medical residency education environment and health education system in Northern Ontario and Canada
• An understanding of program specific policies and accreditation guidelines, with ability to use these to ensure all program specific assessment and evaluation processes meet the required standards.
• An understanding of Competency-based medical education.
• Experience in interpreting, aggregating and reporting on collected data
• Familiarization with customer service best practices
• Intermediate to advanced skills in Microsoft Excel
• Experience working with other software programs with formatting/utility capabilities of word processing (i.e. Microsoft Office Suite) and with NOSM’s custom programs (i.e. One45, Elentra, e-portfolios)
• Computer systems and software such as Windows, Databases, Internet and E-mail
• Proven experience in coordinating various tasks under tight deadlines
• An understanding of Indigenous and Francophone communities and their needs as it relates to medical education
• The ability to communicate effectively and professionally, and to express oneself clearly verbally, and in writing, and ability to use a variety of media
• Work within established organizational practices, protocols and policies

Langue

• Must be able to communicate effectively in English (verbally, written and comprehension)
• French/Indigenous language skills would be considered asset

Working Conditions

• Extended periods of sitting, some lifting
• Interaction with employees, management, and external stakeholders
• Working in a busy office environment with frequent interruptions
• Morning and evening meetings, some weekend work during key periods (e.g. retreats, program interviews)
• Occasional overtime and travel